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Last updated: November 6, 2026
BiteWise provides general nutritional information and AI-generated guidance only. It is NOT a medical device, diagnostic tool, or substitute for professional medical advice. Never use BiteWise as the sole basis for decisions about your diet if you have a medical condition. Always consult a qualified physician, registered dietitian, or pharmacist before making dietary changes — especially if you take medications or have a diagnosed health condition.
Contents
BiteWise (the "Service") is a product operated by OmniWise LLC, an Illinois limited liability company ("OmniWise", "we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not use the Service. You must be at least 13 years of age to use BiteWise. If you are under 18, you may use it only with the permission of a parent or guardian who agrees to these Terms on your behalf.
BiteWise is an AI-powered nutrition analysis application that:
3.1 AI Accuracy. Nutrition estimates are generated by artificial intelligence and are approximations only. Actual nutritional content varies based on preparation method, ingredient brands, portion sizes, and other factors. BiteWise makes no warranty regarding the accuracy of any nutritional estimate.
3.2 Health Conditions. Guidance based on your health profile is informational and does not account for your complete medical history, current medications, lab results, or the advice of your healthcare team. It does not constitute a medical diagnosis or treatment recommendation.
3.3 Medication & Food Interactions. Medication & food interaction insights are generated in two stages. First, your medications and detected foods are checked against a built-in, deterministic reference of known food-drug interactions based on publicly available clinical information — this stage runs entirely on our servers. Second, for conditions or medications the built-in reference does not cover, we send your medication names and health conditions to a third-party AI provider (see our Privacy Policy for the current list of AI providers and processors) to generate supplementary guidance. This reference covers specific common drug classes and may not include every possible interaction, every formulation, or interactions unique to your full medication regimen. Always verify any drug-food interaction with your pharmacist or prescribing physician. Section 9 describes the limits on our liability.
3.4 Emergency Situations. BiteWise is not designed for emergency use. If you are experiencing a medical emergency, call your local emergency services immediately.
3.5 Allergens. BiteWise cannot confirm that any food is free of an allergen. Ingredients, cross-contact, and preparation methods vary, and AI can miss them. If you have a food allergy, read ingredient labels and ask whoever prepared the food. Never rely on BiteWise alone for allergy decisions. A “Looks Good” result does not mean a food is safe for your allergy.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately by email if you suspect unauthorized access.
You agree to provide accurate information when creating your profile. Providing false health information may result in inaccurate or unsuitable recommendations, because the guidance depends on what you tell us.
During our limited launch, access may be by invitation only. We may decline or end access to the Service at any time, subject to Section 11.
5.1 Plans. BiteWise offers a free plan and paid subscription plans. Current plans, prices, and features are described on the Pricing page.
5.2 Free Tier. The Free plan is provided at no cost with a limit of 10 analyses per day and 14 days of meal history. We reserve the right to modify free tier limits with 30 days' notice.
5.3 Billing. Paid subscriptions are billed in advance on a monthly or annual cycle. Paid plans renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time in your account settings, and we will give you any renewal reminders the law requires. All prices are in USD and exclusive of applicable taxes.
5.4 Cancellation & Refunds. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide pro-rated refunds for unused portions of a billing period, except where required by applicable law.
5.5 Changes to Pricing. We may change subscription prices with 30 days' advance notice. Price changes take effect at the next renewal date.
You agree not to:
BiteWise and its original content, features, and functionality are owned by OmniWise and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of meal photos you upload. By uploading photos, you grant OmniWise a limited, non-exclusive license to process them for the purpose of providing the Service.
The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that nutritional information provided will be accurate or complete.
To the maximum extent permitted by applicable law, OmniWise and its members, managers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages. Our total liability for any claim arising out of or related to these terms shall not exceed the amount you paid to us in the 12 months preceding the claim, or $50, whichever is greater.
Nothing in these Terms limits liability that cannot be limited by law, including liability for gross negligence, willful misconduct, or personal injury where the law does not allow such a limit. Some places do not allow certain limitations, so parts of this section may not apply to you.
You understand that dietary, nutritional, and drug-food interaction guidance generated by BiteWise is produced by artificial intelligence models and a rules-based reference, both of which can be incomplete, outdated, or wrong. You are responsible for deciding how to use this information, together with your healthcare provider. If you manage a chronic illness, take multiple medications, or have a high-risk condition, please involve a qualified healthcare provider before acting on any output of the Service.
We may suspend or terminate your account immediately, without prior notice, if you violate these Terms or if we reasonably believe your use poses a risk to other users or the Service. You may delete your account at any time from your profile settings. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should continue after termination (including Sections 3, 7, 8, 9, 10, 12 and 13) do so.
These Terms are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to conflict-of-law principles.
13.1 Agreement to Arbitrate. You and OmniWise agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service will be resolved through binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, except as set out below. The Federal Arbitration Act governs this Section 13. Before starting arbitration, the party raising the dispute will send the other a written description of it, and the parties will try in good faith to resolve it for 30 days. Fees follow the AAA Consumer Arbitration Rules fee schedule, and hearings will be held by video or phone, or in the county where you live, unless you and we agree otherwise.
13.2 Class Action Waiver. You and OmniWise agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class or representative proceeding.
13.3 Carve-Outs. Either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction in Illinois to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights. Claims for public injunctive relief stay in court where the law requires it.
13.4 Opt-Out. You may opt out of this arbitration agreement and class action waiver by emailing us within 30 days of first accepting these Terms, stating your name and that you decline to be bound by this Section 13. Opting out does not affect any other part of these Terms.
13.5 Severability. If the class action waiver in Section 13.2 is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court, and all other claims remain subject to arbitration.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before they take effect, and require renewed acceptance before continued use of the Service. The "Last updated" date above reflects the most recent revision.
If any part of these Terms is found unenforceable, the rest stays in effect. These Terms, with the Privacy Policy, are the whole agreement between you and OmniWise about the Service. You may not transfer your account or these Terms; we may transfer ours as part of a merger, sale, or reorganization. You agree that we may give you notices and other communications electronically, including by email or within the Service.
Questions about these Terms? Send us a note